Cultural Diversity

What exactly is cultural diversity?  “Culture” is a name for all the beliefs and behaviors shared by a particular group of people.  “Diversity” is another word for variety.  So, “cultural diversity” means that a variety of groups with different beliefs and behaviors live (or work) together in the same place.

SOME TERMS TO KNOW!

  • Beliefs are “truths” that most people living in a particular culture agree on...and live their lives by.
  • When beliefs are grouped together, they form values—a code of ethics that tell members of a culture what is right and what is wrong.
  • Ethnicity is a group identity based on culture, language and/or religion.
  • People are considered ethnocentric if they believe that their own cultural values and traditions are superior to others.
  • Race is a biological term for classifying people who have the same physical characteristics.
  • Racism is the belief that some human population groups are naturally superior or inferior to others simply because of their genetic characteristics.
  • When people from one culture are thrust into another culture, they may feel culture shock—a form of anxiety that comes from not being able to predict how others will behave.

Tips for working in a Culturally Diverse environment!

  • In order to work with people from different cultures, you need to understand your own values and beliefs.  What do you consider “normal”?  How accepting are you of people with different beliefs?
  • It also helps to be honest with yourself about any prejudices you may have developed over the years.  Keep in mind that most prejudices are based on fear...fear of the unknown.  The more we learn about different cultures, the more we’ll be able to understand others.
  • Don’t take it personally if a client asks for a different caregiver.  For example, a Muslim man will probably feel more comfortable with a male caregiver, and an Orthodox Jewish woman will prefer a woman’s help with her personal care.
  • Keep in mind that some of your clients and coworkers have been discriminated against at some point.  They may be very sensitive and defensive due to these painful experiences in their past.  Be patient and understanding.
  • It’s impossible to remember all the specific differences for every culture.  Just keep an open mind and treat each person at work as an individual.
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